07-10 开错发票的道歉

07-10 开错发票的道歉

● E-mail 范例1 ●

Dear Mr. King,

I am writing to apologize to you for issuing an incorrect invoice. As you said, the sum on it is $2500 instead of $2700. It is not your fault, but entirely our own.

We promise to revise the sum and deliver a right one to you at once. Please inform us when you receive it.

Thank you very much for your kind assistance!

Yours sincerely,

Susan Lee

亲爱的金先生：

此信为开错了发票向您道歉。正如您所说的，上面的金额应该是 2500 美金而不是 2700 美金。这不是你们的问题，完全是我们自己的过错。

我们保证修改金额并立刻将正确的发票递送给您。请您收到的时候告知我们一声。

非常感谢您的帮助！

您诚挚的，

苏珊·李

● E-mail 范例2 ●

Dear Mr. Cruise,

I am deeply sorry to tell you that, as you pointed out, we have made a mistake on our invoice NO. 6751258. I do apologize for any inconvenience it may cause.

We have remedied the situation by issuing a new invoice, which will be sent to you by express delivery today.

We have taken measures to ensure that such error will not happen again.

Yours sincerely,

WT Co.

亲爱的克鲁斯先生：

非常抱歉告诉您，正如您指出的，发票编号 6751258 出了错，为此给您带来不便我在此向您道歉。

我们已经改正此次错误，重开了一张发票，会在今天用快递将发票寄出。

我们已经采取措施来保证此类错误不再发生。

您真诚的，

WT 公司

● 如果这样写也可以！ ●

1. 我们立刻给您重开发票。

We will reopen the invoice for you at once.

2. 您的发票的确是开错了。

Your invoice was indeed opened in error.

3. 我们今天已经将正确的发票寄给您了。

We have delivered the right invoice to you today.

4. 我们会竭尽所能地杜绝此类错误发生。

We will make every effort to avoid such errors.

5. 对于开错发票，我们向您真诚地道歉。

We do apologize for issuing the wrong invoice.

6. 我们保证这样的错误不会再发生。

We promise that such mistake will not happen again.

7. 对于发票上的错误我们感到非常抱歉。

We feel terribly sorry for the error on the invoice.

8. 对于可能给您带来的不便，请接受我们真诚地道歉。

Please accept our sincere apology for the inconvenience that may have been caused.